Is it possible my being in Canada has something to do with the issue?
It's possible that your location is the issue, though I doubt it is as wide-ranging as all of Canada. But you are getting on via your laptop. Is your laptop connecting through the same Wifi as your phone?
It's possible that your location is the issue, though I doubt it is as wide-ranging as all of Canada. But you are getting on via your laptop. Is your laptop connecting through the same Wifi as your phone?